《办公管理实务》是行政管理专业学生的专业任选课。本课程对行政管理专业学生了解、掌握办公室工作的内容、环节及相关技能有着重要的理论指导及实践参考作用。本课程具有较强的应用性、实践性，是行政管理专业学生今后从事办公室工作的必要的学习和训练环节。本课程的任务是从理论上让学生掌握办公管理的基本理论和管理方法，了解办公管理的环境、环节、内容等；从实践上使学生掌握办公管理中的硬件设施的使用、办公文件的归档管理、组会等相关知识和技能。本课程的主要内容包括办公室工作的内容和特点，环境管理在维护办公室场所环境中的具体应用，时间管理和日程管理，文书处理，拨打接听电话管理，办公室涉及保密工作的工作方法，接待管理，信访管理，印章管理，差旅管理，信息管理等。

Office administration is a selective course for the students majoring in administrative management. The course serves as an important theoretical guidance and practical reference for students to understand and grasp the contents，links and related skills of the office work. The tasks of this course are: firstly, to introduce the basic theory of office management and management：the management of office environment, links, content, etc.; secondly, to help students master the office management of hardware facilities, office administration of filing documents and the use of related knowledge and skills in practice. The main contents of this course include the contents of the office work and characteristics, and the role of environmental management in the maintenance of office place, time management and schedule management, document processing, the phone management in answering and calling, the confidential working methods, hospitality management, complaint management, seal management, travel management, information management, etc.